Updated over 1 month ago
Contact property manager for current availability
Trevi
635 S Ellis Street Chandler, AZ
3.6
23 reviews
1 - 2 Bed
•
1 - 2 Bath
760
- 1,173
Sq. Ft.
Available
Now
Floor plans
Trevi Chandler, AZ
:
•
•
ft2
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Unit Description
No description provided.
Unit Amenities
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No amenity information provided.
1 Bed • 1 Bath
$935
760 ft2
1 Available
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Amaretto
$935
Available Now
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1 Bed • 1 Bath
$1,015
863 ft2
1 Available
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Lemoncello
$1,015
Available Now
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1 Bed • 1 Bath
$1,105
789 ft2
1 Available
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Galliano
$1,105
Available Now
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2 Beds • 2 Bath
$1,185
1107 ft2
1 Available
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Prosecco
$1,185
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2 Beds • 2 Bath
$1,195
1173 ft2
1 Available
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Rossini
$1,195
Available Now
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2 Beds • 2 Bath
$1,455
1106 ft2
1 Available
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Moscato
$1,455
Available Now
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Where you'll live
Street View
Map View
Satellite View
Trevi
Trevi
Trevi
Location ratings
Walk Score®
Car-Dependent
Transit Score®
Some Transit
Bike Score®
Somewhat Bikeable
In-unit Laundry
Air Conditioning
Furnished
Fitness Center
Refrigerator
Garbage Disposal
Pool
Walk In Closets
Hardwood Floors
Near Grocery Store
Recently Renovated
Loft Layout
Gated Entry
24-hour Maintenance
Package Receiving
Clubhouse
Lobby
Barbecue
Court Yard
Conference Room
Bar
Bocce Ball
Piano
Fire Pit
Online Payments
Accepts Credit Cards
Coffee
Online Community Portal
Freezer
Dishwasher
Balcony, Deck, Patio
Carpet
Living Room
Dining Room
Master Bath
Family Room
Pantry
Office
Range / Oven
Microwave
Stainless Steel Appliances
Hot Tub / Spa
Ice Maker
Heat: Forced Air
Central A / C
Ceiling Fans
Double Pane / Storm Windows
Cable-ready
High-speed Internet
Granite Countertop
High / Vaulted Ceiling
Jacuzzi / Whirlpool
Bath Tub
Pets
Dogs Ok
Cats Ok
Pet Friendly Community
Pet Park
Size Restrictions:
No weight restrictions
Number Limit:
2 Pets maximum
Pet Deposit:
$179.00 (1 pet) $200.00 (2 pets)
Pet Rent:
$25.00 ( 1 pet) $40.00 (2 pets)
Other:
Pet Fee: $179.00 (1 pet) $200.00 (2 pets)
Parking
Covered Parking
Guest Parking
Garage - Attached
Garage - Detached
Lease & Fees
Security Deposit: $0.00- $500.00
Lease Length: 2 Months - 12 Months
Application Fee: $45.68
Late Fee: $50.75
Additional Details
Total Unit Count: 290
Last Updated: Updated over 1 month ago
Contact Number: (480) 726-0303
Property manager information
Trevi Apartments
Office Hours
Sunday: 10:00 AM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 11:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 11:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Trevi
This place is a disgrace for the money they charge. It takes forever to get something done. The look of the place is superficial,...
This place is a disgrace for the money they charge. It takes forever to get something done. The look of the place is superficial, there is dog poop everywhere windows are old and have no seals, alarms going off every other month all hours of the night, staff seem friendly when you sign but are unprofessional and rude once your a tenant. Don't move here, I cannot get out of here quick enough.
Our time living in Trevi was a positive experience. We moved from across the country, and during our move, they were flexible and very...
Our time living in Trevi was a positive experience. We moved from across the country, and during our move, they were flexible and very timely with responses and requests. Throughout our year, we enjoyed the apartment, had service requests answered in timely fashion and never experienced any real issues.
The moving out process, however, was extremely frustrating, infuriating, and unbelievable. Each staff member appears to be on their own separate page about policies and timeline and the moving out process was continuously changed at will.
Example One: Our final rent payment was to be prorated as it was only going to be a half a month. We were initially told that the online portal could not be changed to show the prorated amount so we would either need to pay the full amount and wait to be reimbursed or come in and pay. In order to simplify the process, we called and told them that we would just come in and pay. We were told that we could bring in a money order or cashiers check. When we arrived with our money order, they told us we were given incorrect information and could not accept our money order. After arguing with them for 2 days, they finally mentioned that they could just update the portal for us to pay via online. As to why this wasnt an option from the beginning was never explained to us. We were left to figure out what to do with our money order.
Example Two: At our 60 day notice, we were asked to hand in a move-out notice sheet, along with the day we would like our final walk-through. When we handed it into the office, we were told they would enter the information in to the system. As the day got closer, we did not hear from Trevi so we decided to call and confirm our Sunday final walk-through. Upon calling, we learned that our information had never been entered into the system and there was no record of our scheduled date. In addition, they had changed their walk-through policy the previous Tuesday, and were no longer conducting them on weekends. We were told that we had no other option but to come the following Tuesday, and were given a 2 hour window (10-noon) at which the walk-through would happen. We both work full-time jobs and could not just leave for that large of a window. Had we not called, we would have showed up and been turned away. So in arguing with them again, they finally grandfathered us in and were given a Sunday walk-through. The maintenance worker that escorted us through our walk-through was phenomenal. He was extremely nice to us and our daughter, as well efficient.
Example Three: A few weeks later, we received our final move-out notice. We owed a small amount and needed to be paid within a specific time. When I went to pay online, our portal had been closed and I could no longer make online payments. When we contacted Trevi, we were told that we needed to bring in a cashiers check. Once again, inconvenient but doable. We let them know we would be in the following weekend since we live about an hour away now and could not come during the week. A few days after confirming with Trevi via email that we would be in to pay our final move-out, we received a phone call from a collections agency that we had not paid our final Trevi invoice and had been sent to collections. Confused by the phone call since we had an agreed upon date with Trevi, we wanted to confirm with them that this was correct. We were then harassed by the collections agency and told that if we didnt pay immediately it would be considered a refusal to pay and would be reported to the Credit Bureau and affect our credit score. Scared to have that happen, we went ahead it and paid it over the phone. Afterwards, we called Trevi looking for an explanation and just received a, we are sorry for the inconvenience.
During this entire process, we were only got through directly to a manager once, although we asked multiple times. Every time the request was made, he/she was either in a meeting or on vacation.
I love it here at Trevi / such a beautiful and clean community / staff is great and helpful
Dear "Owner" , This response feels like an automated response. I have already reached out and expressed my opinion to you and the corporate....
Dear "Owner" ,
This response feels like an automated response.
I have already reached out and expressed my opinion to you and the corporate. I no longer live there but here are some pictures that you can address to make Trevi a better place for future residence. Pressure washing the walls may not be a bad idea.
My only advice to future residence are:
1. Read other reviews
2. Check not just the office, remodeled gym or the front pool. Ask to be driven around the community and walk around the back pool
3. You have a choice. There are many new communities around. Study before you sign up.
Good apartment complex, but there are some caveats. The best part about Trevi is the excellent grounds and the nice floor plans. The three...
Good apartment complex, but there are some caveats. The best part about Trevi is the excellent grounds and the nice floor plans. The three bedroom floorplan is what drew me here, and I still love the design after several years. The location is also very nice, located close to everything I care about, and just the right distance to the freeways to make getting places convenient without the drawbacks from being right next to busy roads. Soundproofing between apartments is good, but not perfect.
Given that great start, it is rather unfortunate that they cheaped out on all of the appliances. They all function, but are as cheap as it is possible to buy. As an example, the thermostat isn't even programmable to change the temp according to a schedule, and the sink doesn't have a sprayer attachment. My apartment is an older setup from a previous management so your experience might be different, but both of these items were replaced by maintenance in the last year so I tend to doubt it. There is a bit of form over function going on, so double check the functional elements of your apartment to make sure you can live with them.
Other issues and nitpicks:
* no cable internet, just CenturyLink. The internet speed is workable, but not great. Especially in the back section of the complex, where speeds are slower.
* covered parking has support pillars in an awkward spot that can interfere with opening car doors. Sometimes there just arent enough covered spaces to go around.
* while living here for the past several years, the apartment complex has changed owners (and sometimes names) 4 times. What dark secrets cause the owners to take one look at the place and immediately turn around and sell it?
UPDATED: we moved out almost a year ago from Trevi. In our last month there our apartment was overrun with ants and roaches. They...
UPDATED:
we moved out almost a year ago from Trevi. In our last month there our apartment was overrun with ants and roaches. They were everywhere and pest control took weeks to get rid of them. Now, almost a year later we have applied for a new rental property and Trevis manager falsely reported our rental history causing us to get a denial. Lying to new property management companies is NOT acceptable. We would NOT recommend this property, there are much better communities near by at better prices.
March 2016:
I have been living here for a little over six months now and I have loved it! The apartments are beautiful and the grounds are well maintained. About a month or so after we moved in, they built a new dog park in the front of the complex. That was something we were definitely bummed not to have in this apartment complex, so it was a wonderful surprise that they built one! The office staff is friendly and prompt when dealing with any sort of issue! I would definitely recommend!
I recently moved back to Phoenix and found Trevi among my search. The unique style property drew my attention, the whole place is so...
I recently moved back to Phoenix and found Trevi among my search. The unique style property drew my attention, the whole place is so pretty and well kept! The application process and move was smooth and the office team was really helpful with any questions or needs I had.
Ive lived here for a couple months and still really enjoy the whole atmosphere of Trevi. Its a very peaceful/relaxing environment and all of the neighbors are friendly. The pools and gym are updated, always clean and open 24/7 which is a huge perk. Theres also a dog park which gets a lot of use. It seems like they are investing money into improvements of the community because the gym was updated last year and my apartment was newly renovated as well.
The management and maintenance teams are very responsive! Any maintenance items in my apartment or around the property are taken care of quickly and the guys are so nice. Anytime Ive been in the office the staff is genuinely friendly. I love living here!
Absolutely love my apartment and the complex is just beautiful. Everything about about my move in was easy and painless! I would definitely recommend...
Absolutely love my apartment and the complex is just beautiful. Everything about about my move in was easy and painless! I would definitely recommend Trevi to anyone in search for an apartment!
Live at trevi, you will not regret it. This place is awesome.
Beware. Trevi engages in fraudulent practices. I lived there 4 months. Multiple broken kitchen appliances upon movein. Multiple maintenance webforms later, half the appliance...
Beware. Trevi engages in fraudulent practices. I lived there 4 months. Multiple broken kitchen appliances upon movein. Multiple maintenance webforms later, half the appliance issues still unresolved by moveout. They had me sign a document upon moveout scheduling final inspection and key return. The inspector was no call / no show for final inspection (something i've come to expect from Trevi maintenance staff), and when i went to the leasing office same day to return the keys, they had closed early without notice and went on a 3 day weekend. When they got back from their holiday, they billed me 4 days rent @ ~$300 citing late key return, insisted I'm financially responsible, and threatened to send me to collections if I didn't pay it in a week. Negligently unavailable and inadequate communications so as to accrue additional billing after terms expire. If I wasn't also paying overinflated rent each month for this carnival of incompetence, I might not care about paying it still after I'm moved out.
Beware. Trevi engages in fraudulent practices. I lived there 4 months before buying my current home. They had me sign a document upon moveout...
Beware. Trevi engages in fraudulent practices. I lived there 4 months before buying my current home. They had me sign a document upon moveout scheduling final inspection and key return. The inspector was no call / no show for final inspection (something i've come to expect from Trevi maintenance staff), and when i went to the leasing office same day to return the keys, they had closed early without notice and went on a 3 day weekend. When they got back from their holiday, they billed me 4 days rent @ ~$300 citing late key return, insisted I'm financially responsible, and threatened to send me to collections if I didn't pay it in a week. Negligently unavailable and inadequate communications so as to accrue additional billing after terms expire.
It is a great community! It is clean, safe and quiet. Staff is always very nice and willing. They also have commuting opportunities for...
It is a great community! It is clean, safe and quiet. Staff is always very nice and willing. They also have commuting opportunities for residents through different activities. Plus, it's close to everything.
Everything looked and felt great about this place, I was so close to signing when they mentioned a contract with CenturyLink. NO option for...
Everything looked and felt great about this place, I was so close to signing when they mentioned a contract with CenturyLink. NO option for cable internet speeds, obviously CenturyLink offered the owners a deal that was too lucrative to pass up. They lose 5-10 potential renters a week due to this. If you are a heavy internet user/gamer, go somewhere else.
Moved to Trevi a few months ago and have been very happy here! Location, office staff, and overall apartment have all been positives. Great...
Moved to Trevi a few months ago and have been very happy here! Location, office staff, and overall apartment have all been positives. Great place if you are looking for an attached garage.
Very nice lay out, complex is nice. Front door is kinda awkward, seems like it was thrown together a bit but a wonderful area...
Very nice lay out, complex is nice. Front door is kinda awkward, seems like it was thrown together a bit but a wonderful area to live. Great food near by and shopping too.
Recently moved into Trevi, and I could not be happier with my decision! I am not familiar with the Chandler area, but have fallen...
Recently moved into Trevi, and I could not be happier with my decision! I am not familiar with the Chandler area, but have fallen in love with the location! It is in a quiet corner, but 1 mile from dozens of restaurants, grocery stores, gas stations, and the Chandler mall, not to mention less than a mile from the 101-- very convenient! The community is beautiful and well kept. The pool areas are nice, and gym is currently being upgraded. One of the best parts is the 2 bedroom floor plan. Large bedrooms, HUGE closets and storage space, and an attached garage. So far, I've had a great experience overall!
My husband and I have been living here for a year and a half now and absolutely LOVE IT! We recently transferred from a...
My husband and I have been living here for a year and a half now and absolutely LOVE IT! We recently transferred from a 1 bdrm to a remodeled 2 bdrm. Abbey and Aaron were so helpful and continue to be as questions come up. The apartments and grounds are beautiful. The pools have been resurfaced and gas grills have been put in, which we use frequently. The gym is currently under construction and we are looking forward to the new upgrades and using it again soon. The price is right for what you get and the neighbors have been wonderful. I would say only look at the reviews from the past 1- 1 1/2 years. New management has come in and completely turned this place around. We will continue to live here as long as the rent price stays reasonable.
I have been living here for a little over six months now and I have loved it! The apartments are beautiful and the grounds...
I have been living here for a little over six months now and I have loved it! The apartments are beautiful and the grounds are well maintained. About a month or so after we moved in, they built a new dog park in the front of the complex. That was something we were definitely bummed not to have in this apartment complex, so it was a wonderful surprise that they built one! The office staff is friendly and prompt when dealing with any sort of issue! I would definitely recommend!
I have been living here for a little over six months now and have loved it! First of all the apartments are beautiful, and inviting! We have a vaulted...
I am a long-term resident of this complex and just, yet-again, renewed for another term. I find that the management, leasing and maintenance teams...
I am a long-term resident of this complex and just, yet-again, renewed for another term. I find that the management, leasing and maintenance teams are all extremely efficient, responsive and very competent for the overall operation aspects here. The community is unique as the grounds are spacious and manicured. Quiet and peaceful are the words that best describe Trevi. I am a very satisfied resident.
Beautiful property with nice outdoor areas. I feel safe here.
First off I would like to say that I am not a complainer nor would I post false reviews to get back at someone....
First off I would like to say that I am not a complainer nor would I post false reviews to get back at someone. This is my honest and true experience here. How this place received positive reviews is beyond comprehension. I moved back here to help out my parents who are getting older and it has been nothing but a disaster. Where to begin...
1. They are listed as luxury apartments. Someone at Trevi needs to look up the definition of "luxury" because this could not be farther from the truth. This is a complete and total misrepresentation of their company and their apartments. One would say false advertising or a flat out lie. Ghetto, Section 8????
2. The bathrooms in this place are absolutely disgusting and mind you they remodeled them. My master bathroom is something more fitting for a gas station. I am on the top floor and black bugs come in through the drain is my guess but they are everywhere and fly around. It is absolutely disgusting! Weird smells all the time. Let's just say I don't use that bathroom anymore and keep the door closed at all times.
People having sex in the pool and hot tub. I have personally witnessed this and ran the other way. Condom wrappers at the pool, beer bottles everywhere and trash everywhere,dog feces on the pool deck, people screaming and carrying on all hours of the night at the pool. When I say all night I mean all night until 5.30 am. Music blaring at the pool. I don't even live in a unit facing the pool and I can hear it. I don't even feel comfortable using the pool with the type of people that hang out there and I have not since I have been here.
5. I walk my dog and someone screams from their balcony nice T**t's and a****. This has happened 3 different occasions. Real classy people live here let me tell you. I complained to the office about it because I am a single female and it is not a safe or comfortable feeling at all. They told me to call the police. Really call the police? They are your tenants you handle them!!! I am sure the police have nothing better to do but you want them to do your job for you...
6. Drunk and drug users everywhere and I mean everywhere. Some guy was beating his sandals on the car port as hard as he could and screaming at 2:30 am. The neighbor across the way looked genuinely concerned for his property as he came out to the balcony as well to find out what the commotion was. Almost stepped on a crack pipe walking my dog one night. I watch cops often and I know what a crack pipe looks like and it was most certainly a crack pipe. Complained to office and guess what they said? Call the cops! Once again have the police do your job for you.
7. Dog feces everywhere and I mean everywhere. Stepped in feces 3 times. That is always pleasant to do at 6am when I am walking my dog. It has to be a health violation as dogs and humans can become very ill.
8. Upon move in it looked as if they did not clean the apartment. Mold in the showers and it was filthy. I was told I had to clean it.. Really?? Crack in the glass above my sliding glass door upon move in. Why bother to fix it when you are slum lords I guess...
There is much more but I am limited on space. In closing I am a single female and do not feel safe here at all. Anytime there is an issue they say "call the police" That would be real smart since I am a single female and fear retaliation here. IF YOU ARE A SINGLE FEMALE BE WARNED YOU WILL BE SEXUALLY HARASSED AND YOU WILL NOT FEEL SAFE HERE! I GUESS YOU HAVE TO BE RAPED OR SEXUALLY HARASSED MORE THAN 5 TIMES FOR THEM TO TAKE YOU SERIOUSLY. I have never felt so unsafe in my life and that is the honest truth. I have tried to buy out of my lease 2 times and each time I get a different answer and different dollar amount. Trevi is ran by incompetent slum lords that do not want to do their job. I will be contacting the city and fire inspector this week due to the air vents and my dryer vent as that is a major fire hazard. I am also contacting my attorney this week. I have had enough!! YOU HAVE BEEN WARNED!!!! RUN FAR AWAY!!!
I have been living here for a year and a half, and I love my apartment! There is a lovely campus ground around the...
I have been living here for a year and a half, and I love my apartment! There is a lovely campus ground around the complex, with Italian architectural design everywhere, it really makes you feel like your in a getaway resort! Also, the pool area has a resort feel to it with the cabanas, and couches everywhere. Not to mention both the pool and the work out building is opened 24/7!
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